Yes. If your shoes are open toes, we can lowered up to 1 1/2 inches minimum. If they are not, we can only lowered 1/4 of an inch most the times as minimum.

Yes. It's one of our specialties to do invisible mending. You will not notice because are not needed. We extend the upper side and patch in with cowhide leather, given strength. Then we check if the insole is damaged, crack or disintegrated and then replace it with a new one.

Yes, it can be. We try to accommodate your desires. Wisdom sometimes comes suggestions by customers.

There are many waterproof products in the market. A simple test is to spray into a Kleenex and pour water. If it holds it as waterproof. I do recommend Carbon Pro From Collonil, so far the best in the market. Click here to watch the test at YouTube. http://www.collonilnorthamerica.com/products/carbon-technology/

Common believe is the use of spray. It a costly and messy practice. Sprays are uncontrollable and don't penetrate into the hair of Suede or Nubuck. We have a stain liquid bottle with top sponge that allows you to control the amount and to where is most needed.

Yes, we can replace zippers on most sizes and colours.

Yes we can and we can also put Vibram Protective soles.

Yes we can. We must be provide it with clear instructions or prescriptions on what Is expect.

Heel bases support rubber lifts. If by any reason, the wearing has gone too far, the solutions are: buildup or replaced in full. Build up is cost effective but if the base is beyond repair, is more sensitive to replace it in full.

We must assess the damage first but good chances are we can fix or replace some of the damage part or parts?

There are Dubbin or Mink Oil based products. Dubbin is preferred for outdoors only use, while Mink Oil for City outdoors. Dubbin shouldn't be use on soft leather as light colour sheep skin, patent or suede Nubuck. Mink oil is an all purposes in today's new products as Saphir or Collonil.

There are stains beyond of removing but can be dye it. Paten leather stains can mostly be removed on darker colours. Shampoo, dry cleaners or deglazers can be use to remove most stains as well salt stains.

Polish are mainly wax based, while creams are based on soft creams, depending on the quality of that component as: turpentine oil, beeswax, carnauba, lanoline and ozokerite wax, jojoba, mink, neatsfoot and sweet almond oil. Saphir creams polish are today's best quality in the world.

Shine can be obtain by high gloss cream or polish. There are quick instant sprays or sponges that do the trick. Polish is a long process of saturating shoes. After stripping the old polish, consecutive applications of beeswax polish and brush till buff with sheep skin to the a natural gloss shine that preserves leather for long time. https://youtu.be/Z9aFNGm9m8Q

https://www.youtube.com/watch?v=qUri6frfWV8&feature=share&list=FnLXWLAAYEeSQXagJ6AjjnNXA&index=5

Purses and Bags are made from the finest leather. Sheep, Lamb, Etc. are some of the most used skin in those items previously mentioned. Because their high high flexibility and softness, they suffer stress. Rips and wearing out the colour are often the visible mark. Therefore Lotions and highly stain creams help to minimize deterioration.

Simply count how many pair of eyelets. Most packages carries a chart of sizes at the back.